Frequently asked questions

What people ask before and after trying Vunto.

If your question isn’t here, write to us at hello@vunto.online. We answer fast.

About Vunto

An app you point at a physical object with your phone camera, and it returns a structured analysis in four dimensions: what it is, what it’s worth, what it’s for, whether it’s authentic, and what you should do with it.

No. Vunto is built for anyone: the Sunday flea-market goer, the heir to a box of things, the curious traveller. The result is explained in plain language, with no expert or professional-reseller jargon.

With almost any physical object. There are three firm limits: it doesn’t identify people (privacy), it doesn’t weigh in on anything regulated (medicines, medicinal plants, weapons, controlled substances), and it doesn’t enter property valuation.

English and Spanish at launch, written natively in each — not auto-translated. We’ll add more languages based on demand, starting with Portuguese, French, and Italian.

Plans and payments

The Free plan is free and allows 3 analyses per month. Paid plans start at €4.99/mo (Light) and include all four dimensions. Full details here.

Yes, anytime. The change applies on the next billing cycle. Unused analyses don’t carry over.

Yes: if Vunto doesn’t work for you, we refund the first month, no questions. After the first month, policies depend on App Store, Google Play, or Stripe, depending on where you paid.

Vunto warns you before you hit it. If you go over, you can upgrade or wait for next month. We never charge for extra analyses without asking.

AI, accuracy, and confidence

Each block of the report carries its own confidence level (high, medium, low). When Vunto isn’t sure, it says so; it asks for another photo from a different angle, or suggests consulting an expert in person.

No. It’s a market estimate based on recent real sales on platforms like eBay, Wallapop, Vinted, Mercado Libre, Catawiki, Todocolección, and Yahoo Auctions Japan. For a certified official appraisal you need a professional appraiser.

We combine several specialised models running in parallel. A fast model for triage, deep vision models for identification and authenticity, and market APIs for prices. At the end, a synthesis layer returns strict JSON.

You can flag the result as wrong from the app. Those signals help us correct prompts, improve the model, and debug sources. If your case matters, write to us and we’ll review it.

Data and privacy

Yes, in your personal history. You can view, export, and delete it whenever you want from your account. Photos are stored encrypted. More details in our privacy policy.

Yes, anytime. From Settings → Account → Delete account. We send a confirmation email and, once confirmed, delete your data within 30 days.

No-one on the Vunto team, unless you ask us to resolve an incident and explicitly give permission. Photos are processed by the configured AI models; they are not shared with third parties for ads or training.

Question not here?

Drop us a line directly. We answer as humans, not bots.